Can the Leader be the Chokehold of a Company?

How can this be? As the owner of the company,  you have built your business on your back with your financial resources. You gave your blood, sweat and tears! When your back was against the wall in difficult times, who else was there with you? Maybe your spouse? Did your employees come to your rescue? Probably not. And if they did, could they really feel the pain you were experiencing?

A resounding “Heck No” is what I imagine you’re thinking.  (more…)

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The Dangers of Insurance Vendor Programs

Unsinkable, right?

Do you remember the story of the Titanic? It was the most beautiful, luxurious way to cross the Atlantic Ocean. Her passengers boarded her knowing that they were making history sailing across in record time and style. Little did they know that she would sink to the bottom of the ocean in her maiden village.

How are Insurance Vendor Programs Like the Titanic? What are the Dangers of Insurance Vendor Programs? This week I had the opportunity to visit with some friends at the Combined Claims Conference who have seen their business cut by 50% or more by the loss of vendor programs that like the Titanic seemed impenetrable and the only way to sail. (more…)

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Is Your Business Meeting the 6 Basic Human Needs?

Every day, I have the opportunity to visit with entrpreneurs: Carpet Cleaners, Plumbers, General Contractors. When I tell them about my business and how much I love it and inevitably try to encourage them to take a good hard look at it, they inevitably want to know:

Why would I want to get into the restoration business?

As humans we all have needs that must be met. Tony Robbins describes them as the 6 human needs.

These are not desires or wants or goals, but they are needs that are universal to all humans. Tony teaches us that meeting only 4 of these needs has the ability to create an empowering habit or even addiction. And like all addictions, this can have a negative or positive outcome (i.e. an addiction to integrity vs an addiction to drugs or alcohol).

Today I want to show you how the disaster restoration industry meets at least 4 needs, creating an empowering habit. (more…)

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